RIP Mike Dillon

https://www.dillonprecision.com/rememberingmikedillon.html


I had the good fortune to meet Mike a number of years ago and tour the factory.

I too toured the Dillon factory this past winter during my Arizona visit and met a lot of the staff but Mr. Dillon wasn't there so I didn't get to meet him but I didn't leave until I thanked them all for making a great product and there customer service and the fact that they live up the "no BS policy". My prayers go out to the Dillon family.
                                                                                                                       Keith

I learned one afternoon years ago that Gunscrubber and plastic don't get along very well. I was cleaning my Dillon Square Deal with it and a number of parts pretty much disintegrated. I called Dillon, read off a list of the parts I needed, told them it was my fault, and had my credit card ready. The salesman told me not to worry,  it was on them, and a few days later I had the parts. I never met Mike Dillon but I can say first-hand that he set the bar for customer service in the reloading industry.

This video was very interesting view into his life.

http://dillonprecision.net/tt1superpinto/

John McCormick wrote:I learned one afternoon years ago that Gunscrubber and plastic don't get along very well. I was cleaning my Dillon Square Deal with it and a number of parts pretty much disintegrated. I called Dillon, read off a list of the parts I needed, told them it was my fault, and had my credit card ready. The salesman told me not to worry,  it was on them, and a few days later I had the parts. I never met Mike Dillon but I can say first-hand that he set the bar for customer service in the reloading industry.

I'm always heartened by these stories in the shooting sports.  I've heard stories of self inflicted damage in a Henry rifle - fully fixed.  A tree dropped on a Leupold -  fully replaced.  Now Dillon.  It is good to know there's still a place for quality products and quality service.

Now that would be a good thread

Companies on our sport that have super products and service

We already have it, its a sticky at the top of the commercial row section.

https://www.bullseyeforum.net/t437-recommendations-leave-feedback-about-your-dealings-with-a-business-or-person

Such a shame, RIP Mike.  Hell of a company he created, never encountered customer service from any company like Dillon.